Feature · Stripe billing recurring
Stripe billing recurring
8 billing features · subscripciones mensuales/anuales · SEPA + tarjeta · proration automatic · retry logic intelligent · invoice EU VAT compliant · self-service portal · 4 pricing tiers transparent. Stripe-powered · PCI-DSS Level 1.
8 billing features
Subscripciones mensuales o anuales
Cliente elige tier + frequency · proration automatic upgrade/downgrade · anual descuento 10-20% vs monthly · cambio anytime via portal
Payment methods (SEPA · tarjeta · transferencia)
SEPA Direct Debit para EU · tarjeta Visa/Mastercard · transferencia bancaria Enterprise tier · todos seguros PCI-DSS Level 1 (Stripe handles)
Retry logic failed payments
Smart retries Stripe · 4 attempts over 14 días · email cliente cada intento · degraded service notice si todos fallan · NO instant cutoff
Invoice automation EU VAT
VAT calculated automatically per cliente país · reverse charge B2B EU · invoice PDF generated · cumple SII España
Self-service customer portal
Cliente acceso Stripe portal · cambiar payment method · download invoices · update billing email · cancel anytime · sin friction
Proration tier changes
Upgrade mid-cycle · charge prorated remaining time · downgrade mid-cycle · credit applied next invoice · transparent
Dunning management
Cliente con failed payment recibe sequence emails · grace period 7 días · final reminder · cancellation if not resolved · log audit trail
Reporting + revenue analytics
MRR · ARR · churn rate · LTV · cohort retention · all via Stripe dashboard + custom export · founder visibility complete
4 pricing tiers · transparent
| Tier | Features | Target |
|---|---|---|
| Empieza · 199€/mes (annual 1.990€) | 1 WhatsApp number · 1 clinic · 1000 mensajes/mes · standard handoff · basic dashboard | Solo practitioners · clínicas {'<'}5 staff |
| Crece · 499€/mes (annual 4.990€) | 1 WhatsApp number · 1 clinic · 3000 mensajes/mes · all 8 features · advanced dashboard · priority support | Clínicas 5-15 staff (mainstream) |
| Escala · 799€/mes (annual 7.990€) | 2 WhatsApp numbers · 2 clinic locations · 8000 mensajes/mes · all features + custom KB · founder office hours | Clínicas 15-30 staff · multi-location |
| Enterprise · 1499€+/mes (custom) | Unlimited numbers + clinics · unlimited mensajes · SLA contractual · custom integrations · dedicated DB tier · SSO SAML | DSOs · chains · enterprise procurement |
Compliance · 6 puntos clave
- PCI-DSS Level 1 compliant (Stripe handles all card data · we NEVER store PAN)
- SCA (Strong Customer Authentication) PSD2 mandatory · 3D Secure flow automatic
- GDPR compliant payment data processing · DPA signed Stripe Payments Europe entity
- EU VAT compliance · reverse charge B2B · OSS scheme planned post-tracción cross-border EU
- SII España compliance · invoices structured · tax authority reporting ready
- Refunds GDPR Art 17 compatible · cliente request refund deletes payment record · audit trail preserved
Roadmap billing · 6 items futuro
- Usage-based add-ons · LLM tokens overflow tier · transparent cost · cliente avisado approach limit
- Discount codes + promotional pricing · founder approval per-code · audit trail
- Affiliate program post-tracción · 20% recurring commission referrals · transparent terms
- Annual prepay discount tiers · 12-month upfront = -15% · 24-month = -25% Enterprise
- BYO Stripe account Enterprise · cliente owns Stripe relationship · we API-only · transparent split
- Crypto payments · NOT planned · compliance complexity · stability issues vs EUR-denominated SaaS
¿Listo para suscribirte?
Pricing transparente · NO contratos largos · cancel anytime via Stripe portal · 14-day trial first month optional · founder personal onboarding incluido.