Exit plan · honest commitment
Exit plan detalle
8 principios exit (cliente owns ALL data · self-service · NO penalties · 90d migration support) · 5 export formats · 8-step cancellation flow · 6 competitor recommendations honest · 6 post-cancel commitments. NO vendor lock-in · GDPR Art 20 portability operational.
8 exit principles
Cliente owns ALL data
Conversaciones WhatsApp · paciente data · config · todo property cliente · NEVER held hostage
Self-service export 24/7
Admin dashboard botón Export · JSON+CSV downloadable · cualquier momento · NO permission needed founder
Cancel anytime · NO penalties
Stripe portal self-service cancel · refund prorated period restante · NO long-term contract trap
Migration support 90d post-cancel
Founder personally ayuda migrate alternativa · documentación · best practices transfer · zero charge
Data retention post-cancel limited
30d retention post-cancel para reactivation · then permanent deletion · cliente sentido control
API access maintained post-cancel
Read-only API access 30d post-cancel · permite tooling automated export
Transparent timeline
Migration completable en 1-7 días dependiendo volumen · NO hidden friction
Honest competitor recommendations
Si AI Empire NOT fit · founder honestly recommend competitor mejor · trust building long-term
5 export formats
| Format | Contains | Use case |
|---|---|---|
| JSON structured (preferred) | Patient profiles · conversation history · appointments · audit logs · config · all PII · machine-readable estándar | Migration automated to similar SaaS · custom processing |
| CSV per-table | Tabular data per entity (patients · conversations · appointments) · human-readable + Excel compatible | Manual review · spreadsheet analysis · ad-hoc reporting |
| SQL dump (PostgreSQL) | Complete DB dump · ready for postgres restore · schema + data preserved | Self-host PostgreSQL · enterprise migration to own infra |
| PDF reports (Enterprise) | Aggregated reports + audit logs + compliance evidence · printable archival | Regulatory compliance evidence · long-term archival |
| Vendor-specific format (Enterprise) | Pre-formatted para Doctoralia · Dentally · Pabau · etc · founder genera custom | Direct migration competidor sin friction |
Cancellation flow · 8 fases
- T+0 · Cliente decides cancelar · access Stripe portal · clicks 'Cancel subscription'
- T+0 · Stripe immediate cancellation · refund prorated remaining period · email confirmation
- T+0 · Service continues until end-of-period · zero interruption · client can change mind
- T+1d · Notification email AI Empire admin · founder reaches out · 1:1 honest 'why cancelled' conversation
- T+7d · Export data complete · self-service OR founder-assisted · multiple format options
- T+30d · Account marked inactive · data preserved (cliente puede reactivar)
- T+90d · Permanent deletion · audit log preserved compliance · cryptographic erase keys
- Ongoing · Founder available consult migration questions · zero charge · 6 months grace period
Competitor recommendations honest · 6 escenarios
Si AI Empire NOT fit tu use case · founder honestly recommend mejor alternativa. Trust building long-term > sales short-term.
Necesitas full PMS dental (gestion clínica completa)
Pabau · Dentally · CareStack · agendaPro · más completo que AI Empire actualmente
Solo necesitas booking simple
Cal.com self-host · Calendly · agendaPro entry tier · más cost-effective
Enterprise procurement strict
Considera Doctoralia (más establecido) o Salesforce Health Cloud (Enterprise mature)
Foco en WhatsApp marketing genérico (no medical)
Lasso · Brevo WhatsApp · más cost-effective si NO necesitas healthcare-specific compliance
Foco en AI agentes telefónicos
Vapi · Bland · Retell · más matures voice AI hasta AI Empire add voice (roadmap 2027)
Necesitas español Latam (NO solo España)
Doctoralia (presencia LATAM fuerte) · agendaPro · más cobertura geográfica
Post-cancel commitments · 6 reglas
- Founder NEVER lobbies cliente reverse cancellation · respect decision
- Honest postmortem cliente perspective · why cancelled · learnings AI Empire side
- Data export priority · zero friction · founder personally ensures success
- Reference checking · si cliente quiere validate competitor selection · founder honestly opines
- Re-onboarding fast-track si cliente decides come back · pricing locked · trust rebuild
- Public commitment · si AI Empire fails badly cliente · publish honest postmortem (anonymized) · trust building
¿Por qué publicamos cómo IRTE de AI Empire?
Porque trust se construye demostrando que NO te atamos. Si entras a AI Empire sabiendo que puedes salir fácil + tu data es tuya + founder te recomienda alternativa si fit no es bueno · empezamos relación honest. Diferencial vs SaaS predatorios que esconden cómo cancelar.